Management Communication Skills

A manager/team leader/supervisor cannot succeed without effective communication skills. Technical knowledge and industry knowledge cannot be used effectively in a management position without effective communication skills. Managers/team leaders/supervisors must communicate with staff, colleagues and customers. Customer problems occur when there is poor communication. Staff problems are often caused by poor communication. Management tasks such as… Read More »

Letter and Email Writing Skills

E-mails and letters are a vital element in customer communication and internal communication. Written communication provides a permanent record and may ‘haunt’ the organisation later.  This course provides the essential skills needed in an interactive and stimulating way. Participants can focus on the real types of correspondence they are involved with and the language that works… Read More »

Leading And Managing Remote Teams

The need for teams to operate remotely has become a key capability requirement for many organisations. To function effectively, these virtual teams need to operate in different ways to their location based equivalents.  This one day course gives you the insights and practical examples to create and maintain high performing remotely organised teams. [Geoads2] Who… Read More »

How To Become A More Strategic Manager

A management training course that gives managers and directors an insight into what real strategy is about. Rather than simply use the seminal models, the course will connect what you and your organisation are trying to achieve with the latest ideas and techniques. [Geoads2] The course’s overarching purpose is to give all participants a real insight into strategy issues,… Read More »

Influencing Skills

The working environment, with its limited time and resources, demands that each of us maximises the benefits that can be drawn from our relationships with others. [Geoads2] This practical management training course focuses upon those things that we can all do to ensure that our influence is optimised. Drawing inspiration from history and combining it with the very… Read More »

How To Manage Change

Change is a part of everyday life and managing change is an essential skills required by today’s managers. This practical management training course covers a range of change management principles and techniques to help managers handle change within their organisation. The course will look at the key steps within the change process and examine the human side of change.… Read More »

Fundamentals Of Management

The modern manager has a range of roles, each important, each different and often competing, understanding those roles and balancing their demands is the key to success in the modern workplace. This management training course covers the essential people management skills needed to be an effective manager. Who Should Attend Managers and supervisors on first appointment or those who have… Read More »

Finance For Non-Financial Managers

This management training course is designed to give managers an introduction to interpreting information in financial statements and how that information can be used for planning, decision-making and control of business operations. The course will develop commercial insight by connecting the numbers with real world business decision-making. This is achieved through case studies of actual companies and topical issues using the… Read More »

Effective Time Management

This time management training course is designed to help people improve their personal effectiveness through better management of their personal resources. Participants will identify barriers to their effectiveness caused by themselves and others. Practical techniques will then be explored to help reduce non productive activity so increasing productivity and performance. Who Should Attend Managers and executives at all levels… Read More »

Effective Recruitment And Selection Tips

Recruiting a new employee is one of the most important decisions any manager can make. A strong appointment adds huge value to the organisation and furthers the achievement of its objectives. A poor appointment can negatively impact on customers, work teams and organisational effectiveness; and cost a great deal of money. The interview remains the… Read More »

Practical Mentoring Skills

Mentoring can add significant value to your business through utilising the extensive knowledge investment in your management in the development of your staff. The process of mentoring benefits the mentee, the mentor and your business. This practical leadership training course introduces mentoring and mentoring skills. It describes and addresses each step in the mentoring process and helps… Read More »

Counselling Skills

Counselling is helping a person to move forward. A short conversation may become important counselling. People are often the most expensive asset of an organisation. People make the difference between success and failure. Staff problems can be costly in terms of productivity and the effect on colleagues and customers. Counselling is a key skill for… Read More »

Building Your Personal Profile

In today’s world being technically good at your job is no longer enough; you also need to be an excellent communicator, and have confidence and self-belief. People skills are highly prized, but your ability to get on with others always starts with how you feel about yourself and how you approach others. This practical management training course… Read More »