Author Archives: Prospero

Managing Winning Relationships

This highly interactive management training course helps people develop more productive working relationships. Great emphasis is placed on the development of self-awareness. The tone of the course is always constructive and supportive. By the end of the course, participants will have achieved greater self-awareness coupled with the ability to maximise results gained through improving their interpersonal skills. Who Should… Read More »

Tips For Managing The Appraisal Interview

This practical management training course will provide participants with the key skills needed to manage an effective appraisal interview. It will look at the role of managers within the appraisal process and provide clear understanding of their responsibilities in developing the effectiveness of their people. Who Should Attend Managers who, as part of their job roles, carry out… Read More »

Tips For Managing Discipline, Grievance And Dismissal

Handling discipline, grievance and dismissal issues needs to be done professionally and confidently and is one part of the manager’s role which can cause the most concern. If the issues are handled effectively they can aid employee motivation but handled incorrectly can create an unhelpful atmosphere and company culture. This management training course will provide managers with practical ways of dealing effectively with… Read More »

Management Communication Skills

A manager/team leader/supervisor cannot succeed without effective communication skills. Technical knowledge and industry knowledge cannot be used effectively in a management position without effective communication skills. Managers/team leaders/supervisors must communicate with staff, colleagues and customers. Customer problems occur when there is poor communication. Staff problems are often caused by poor communication. Management tasks such as… Read More »

Letter and Email Writing Skills

E-mails and letters are a vital element in customer communication and internal communication. Written communication provides a permanent record and may ‘haunt’ the organisation later.  This course provides the essential skills needed in an interactive and stimulating way. Participants can focus on the real types of correspondence they are involved with and the language that works… Read More »

Leading And Managing Remote Teams

The need for teams to operate remotely has become a key capability requirement for many organisations. To function effectively, these virtual teams need to operate in different ways to their location based equivalents.  This one day course gives you the insights and practical examples to create and maintain high performing remotely organised teams. [Geoads2] Who… Read More »

How To Become A More Strategic Manager

A management training course that gives managers and directors an insight into what real strategy is about. Rather than simply use the seminal models, the course will connect what you and your organisation are trying to achieve with the latest ideas and techniques. [Geoads2] The course’s overarching purpose is to give all participants a real insight into strategy issues,… Read More »

Influencing Skills

The working environment, with its limited time and resources, demands that each of us maximises the benefits that can be drawn from our relationships with others. [Geoads2] This practical management training course focuses upon those things that we can all do to ensure that our influence is optimised. Drawing inspiration from history and combining it with the very… Read More »

How To Manage Change

Change is a part of everyday life and managing change is an essential skills required by today’s managers. This practical management training course covers a range of change management principles and techniques to help managers handle change within their organisation. The course will look at the key steps within the change process and examine the human side of change.… Read More »

Fundamentals Of Management

The modern manager has a range of roles, each important, each different and often competing, understanding those roles and balancing their demands is the key to success in the modern workplace. This management training course covers the essential people management skills needed to be an effective manager. Who Should Attend Managers and supervisors on first appointment or those who have… Read More »

Finance For Non-Financial Managers

This management training course is designed to give managers an introduction to interpreting information in financial statements and how that information can be used for planning, decision-making and control of business operations. The course will develop commercial insight by connecting the numbers with real world business decision-making. This is achieved through case studies of actual companies and topical issues using the… Read More »

Effective Time Management

This time management training course is designed to help people improve their personal effectiveness through better management of their personal resources. Participants will identify barriers to their effectiveness caused by themselves and others. Practical techniques will then be explored to help reduce non productive activity so increasing productivity and performance. Who Should Attend Managers and executives at all levels… Read More »

Effective Recruitment And Selection Tips

Recruiting a new employee is one of the most important decisions any manager can make. A strong appointment adds huge value to the organisation and furthers the achievement of its objectives. A poor appointment can negatively impact on customers, work teams and organisational effectiveness; and cost a great deal of money. The interview remains the… Read More »