Mentoring can add significant value to your business through utilising the extensive knowledge investment in your management in the development of your staff. The process of mentoring benefits the mentee, the mentor and your business. This practical leadership training course introduces mentoring and mentoring skills. It describes and addresses each step in the mentoring process and helps… Read More »
Counselling is helping a person to move forward. A short conversation may become important counselling. People are often the most expensive asset of an organisation. People make the difference between success and failure. Staff problems can be costly in terms of productivity and the effect on colleagues and customers. Counselling is a key skill for… Read More »
In today’s world being technically good at your job is no longer enough; you also need to be an excellent communicator, and have confidence and self-belief. People skills are highly prized, but your ability to get on with others always starts with how you feel about yourself and how you approach others. This practical management training course… Read More »
A practical course, which will enable participants to encourage members of their team to work co-operatively with others within their own team and with other departments to optimise their collective contribution. The course covers aspects of team dynamics, leadership and group problem solving. Who Should Attend Managers, supervisors and leaders at all levels in the organisation… Read More »
This one day leadership training course is designed for experienced managers and directors who want to quickly establish what the ‘leadership difference’ really is and how they can use it to become more effective. The style is interactive and fast-paced. Who Should Attend Experienced managers who want to keep up to date with some of the latest… Read More »
Effective leadership is critical for business success. Leading an effective team does not happen by chance. Leaders need to develop a range of skills and behaviours that can be applied to ensure that their team is clear on what it is trying to achieve, and well organised and highly motivated to achieve it. Well led… Read More »
What is a High Performance Culture? Is it something an organisation can deliberately and specifically focus on creating? What separates world class performers from the majority? This one day leadership training course gives you the inside track on what best in class performers are doing differently, with specific techniques and ideas you can take away… Read More »
It is essential when handling conflict situations to withhold judgement and not offer advice, this will ensure that you are not drawn into the conflict and remain neutral. Each person involved should be interviewed separately to determine his or her perception of the situation. Once this has been done, bring the parties together and outline… Read More »
This year has shown that in interesting times some approaches are more effective than others, some sales leaders really do shown a navigable path through to improved performance, whilst other less able managers add no value at all through their visible anxiety and single dimensional approach. We have captured the main difference in a table… Read More »
Our 4SLeadership™ Framework underpins all of our leadership development work and seeks to: Create and embed a Leadership vocabulary and focus in all critical people touch points: job descriptions, competence profiles, performance contracts, Balance Score Cards and Personal Development Plans Create a Leadership imperative throughout the organisation Train directors and managers in 4SLeadership™ Develop coaching capabilities to demonstrate leadership… Read More »
This month we provide a checklist for you to test yourself against the benchmark for being an effective Director. If you are already a Director then this will provide a wake-up call to make sure you are still doing all you need to. Do you have the required minimum intellectual horsepower to understand and contribute… Read More »
Barack Obama has just completed his first 100 days as President of the United States. He’s put in place a $787bn economic stimulus plan, put 2m acres of wilderness under federal protection, set in place a major reform of healthcare and acquired a new dog. A Gallup poll indicates that a majority of Americans feel… Read More »
Are leaders born or made? This is a really boring question, like the nature/nurture debate. Boring, because it’s obviously both, in both cases. That “making” doesn’t start or end the moment people join your organisation either. The much more interesting question around Leadership is why isn’t more attention given to it as part of organisations’… Read More »
Twelve months ago managers and employees at Northern Rock could not have envisioned the situation they find themselves in this week. Working in an organisation with an aggressive growth strategy, happy customers and confident investors they did feel pressure to perform at ever higher levels, but didn’t expect to become a hot political topic. Change… Read More »
Organisations are now in a permanently turbulent change state, the days of the status quo are over. Transformational leadership is the most effective response; it effectively positions you for the future and increases your capacity to deal with the challenges of today. Unfortunately, many organisations are still over-managed and under-led, with no real process for… Read More »