It is essential when handling conflict situations to withhold judgement and not offer advice, this will ensure that you are not drawn into the conflict and remain neutral. Each person involved should be interviewed separately to determine his or her perception of the situation. Once this has been done, bring the parties together and outline… Read More »
This year has shown that in interesting times some approaches are more effective than others, some sales leaders really do shown a navigable path through to improved performance, whilst other less able managers add no value at all through their visible anxiety and single dimensional approach. We have captured the main difference in a table… Read More »
Our 4SLeadership™ Framework underpins all of our leadership development work and seeks to: Create and embed a Leadership vocabulary and focus in all critical people touch points: job descriptions, competence profiles, performance contracts, Balance Score Cards and Personal Development Plans Create a Leadership imperative throughout the organisation Train directors and managers in 4SLeadership™ Develop coaching capabilities to demonstrate leadership… Read More »
This month we provide a checklist for you to test yourself against the benchmark for being an effective Director. If you are already a Director then this will provide a wake-up call to make sure you are still doing all you need to. Do you have the required minimum intellectual horsepower to understand and contribute… Read More »
Barack Obama has just completed his first 100 days as President of the United States. He’s put in place a $787bn economic stimulus plan, put 2m acres of wilderness under federal protection, set in place a major reform of healthcare and acquired a new dog. A Gallup poll indicates that a majority of Americans feel… Read More »
Are leaders born or made? This is a really boring question, like the nature/nurture debate. Boring, because it’s obviously both, in both cases. That “making” doesn’t start or end the moment people join your organisation either. The much more interesting question around Leadership is why isn’t more attention given to it as part of organisations’… Read More »
Twelve months ago managers and employees at Northern Rock could not have envisioned the situation they find themselves in this week. Working in an organisation with an aggressive growth strategy, happy customers and confident investors they did feel pressure to perform at ever higher levels, but didn’t expect to become a hot political topic. Change… Read More »
Organisations are now in a permanently turbulent change state, the days of the status quo are over. Transformational leadership is the most effective response; it effectively positions you for the future and increases your capacity to deal with the challenges of today. Unfortunately, many organisations are still over-managed and under-led, with no real process for… Read More »
To find out answer these questions: Your company has just been taken over by a larger concern. The performance of your sales team has dropped and some are looking for other jobs. You know that they are looking to you for leadership. Re-organise the team to more closely match the perceived needs of the new… Read More »
Over the last few weeks it seems that news broadcasts have been dominated by breach of trust issues whether it’s the questionable ethics of politicians, the BBC’s phone-in policies or most recently the Tour de France doping problems. The pre-Tour favourite Vinokourov suffered a nasty crash, damaging his prospects, but was then found to have… Read More »
Here in the middle of England we’ve been experiencing bizarre weather conditions. Flood waters have affected everyone, whether to an extreme degree or simple inconvenience. Everyone has a view on what’s causing the weather, or what should be done about it, yet how this is expressed and what people are doing varies: There’s the angry… Read More »
Title: The Leadership Pipeline: How to Build the Leadership Powered CompanyAuthor: Ram Charan, Stephen Drotter, James NoelPublisher: Jossey Bass Wiley (16 Jan 2001)ISBN: 0787951722Price: £11.89Reviewer: Claudine McClean A re-read this month of a modern leadership classic. The Leadership Pipeline looks at how successful companies work to create their own leaders from within the business. Yet… Read More »