Category Archives: Communication

How Would Your Party Conference Go?

We’re reaching the end of the main political party conference season, and whilst conferences may lack the cut and thrust of yesteryear, they are still really interesting to observers of organisations in action. Purists bemoan the lack of free speech and the careful co-ordination of messages, lessons politicians took from the corporate world, yet if… Read More »

Bird Flu, Banks, Swines and You

It seems that we’re never too far from a crisis. Whether we’re crunched by credit, panicked by pandemics, or outraged by outbreaks, there’s always something to be worried about. It may seem that all that worry is wasted energy, and to a large degree it is, however, some of that concern delivers real benefits when… Read More »

Abandoning Coterminosity In Favour Of Success

The Local Government Association (LGA) recently published a list of 200 words or phrases that it feels its members should avoid using. They are concerned that an increasing level of jargon has made its way into local government documentation and publications, leading to confusion and a lack of understanding. Some of the words and phrases… Read More »

Commuting For Success

Commuting has always been a time consuming experience, but with fuel prices at their current levels and congestion in the UK leading to delays it now takes up more time and money, so how can you make the most of your commuting time? You can always read work papers and mentally plan for the day… Read More »

Managing Complex Communications

If you’re reading this we haven’t all been swallowed into a black hole. That’s a good thing, and the people at CERN have been working hard to re-assure everyone that when they switch on the Large Hadron Collider there will be lots of interesting data generated, which may change our view of the universe and… Read More »

13 Rules Fo The Effective Use Of E-mail

E-mail overuse and misuse is killing many organisations productivity and morale. We believe firm action is needed. From being in many different organisations, with different cultures, we have distilled the issues into 13 rules. See how many you can stick to. The first thing we noticed is the people who complain most about e-mail volumes… Read More »

How To Give Good Phone

Whether it’s a clack rotary dial phone or part of a high tech telecommunications network, the telephone is the essential business tool. At the touch of a finger, it can give you immediate access to any one of a billion other phone users – customers and clients, potential employers or sources of financing and important… Read More »