Category Archives: Communication

Abandoning Coterminosity In Favour Of Success

The Local Government Association (LGA) recently published a list of 200 words or phrases that it feels its members should avoid using. They are concerned that an increasing level of jargon has made its way into local government documentation and publications, leading to confusion and a lack of understanding. Some of the words and phrases… Read More »

Commuting For Success

Commuting has always been a time consuming experience, but with fuel prices at their current levels and congestion in the UK leading to delays it now takes up more time and money, so how can you make the most of your commuting time? You can always read work papers and mentally plan for the day… Read More »

Managing Complex Communications

If you’re reading this we haven’t all been swallowed into a black hole. That’s a good thing, and the people at CERN have been working hard to re-assure everyone that when they switch on the Large Hadron Collider there will be lots of interesting data generated, which may change our view of the universe and… Read More »

13 Rules Fo The Effective Use Of E-mail

E-mail overuse and misuse is killing many organisations productivity and morale. We believe firm action is needed. From being in many different organisations, with different cultures, we have distilled the issues into 13 rules. See how many you can stick to. The first thing we noticed is the people who complain most about e-mail volumes… Read More »

How To Give Good Phone

Whether it’s a clack rotary dial phone or part of a high tech telecommunications network, the telephone is the essential business tool. At the touch of a finger, it can give you immediate access to any one of a billion other phone users – customers and clients, potential employers or sources of financing and important… Read More »

Are These Issues Affecting Your Business?

Motivating Staff Learning the job Skills development Change process Delegating Appraisals and assessments Problem solving Task performance Relationship issues Planning and reviewing Team building Staff development Team working Succession planning Then you may be in a situation where you need to be doing coaching of your own. In a world that is changing so rapidly… Read More »

7 Technology Related Trends That Are Coming To A Place Near You!

The mobile phone looks like being the first truly successful convergence device since the Teasmade. The killer application combination will be location tracking (through GPS or similar), high bandwidth and new services. Don’t underestimate customers inventing uses either, like using Bluetooth to see who is up for flirting on the bus, in the train carriage,… Read More »