Category Archives: Management

How Do You Measure Up As A Team Manager? 20 Point Checklist

Over the last 6 months we have been working on a competency project that has identified certain characteristics of the successful team manager. We have summarised those behavioural indicators into the following list: They seek to add value to what the team are trying to achieve, rather than simply ‘manage’ them. They balance the task-team-individual… Read More »

A Quick Coaching Checklist

Here’s an easy 13 point checklist to help with your next coaching session: Try not to be directive Avoid asking, “How do you feel it went?” Instead ask, “What do you feel went well?” Use open questions to encourage the individual to think through their actions and draw out their own solutions Listen to understand… Read More »

Three Point Review Checklist

When you want to review what’s happened –  at a meeting, on a project, or in a conflict situation- speedy three step plan helps you to stay objective and focus on improvements.  Give it a try. Agree FACTS Standards – What should happen? Performance – What did happen? Difference – Any unacceptable gaps? Agree CAUSES… Read More »

The Benefits Of An Effective Performance Management System

Performance Management executed professionally can transform an organisations’ ability to drive sales growth: The Benefits It stimulates a success orientated culture that constantly reinforces itself = high standards and desire for ‘stretch’ performance It aligns the individual’s performance to organisational goals = greater energy around goals and targets It supports the building of individuals’ strengths… Read More »

Brexit For Managers

The UK has voted to leave the EU, there’s not much you can do to change that today.  Managers are often surprised by the amount of trust and respect that their employees have for them.  Many will find themselves being pulled aside by employees over the coming days to be asked what “Brexit” will mean for… Read More »

Six Tips For Better Interviews

If you want to get the best from your applicants, you can help yourself by building up trust and encouraging openness. Here’s six tips for better interviews: Arrange the room layout Sit at adjacent sides to a table; avoid direct across-the-desk positions, alternatively dispense with a table altogether. Maintain intermittent eye contact Look positive and… Read More »

What’s Your Star Wars MBTI Type?

On May the Fourth we just couldn’t help ourselves.  Here’s the chart for your Star Wars MBTI type… Related Posts 10 Rules For Good Job Titles Stop Training Your Managers, Start Developing Your… Taking Over A New Senior Role – The First 100 Days… How To Manage Your Time More Effectively

Managing Young Talent, a Footballing Tale

At a recent HR event we got talking with Sir Cary Cooper about work, about millennials, and about football.  He’s a passionate Manchester City fan, and had just seen his team progress in the Champions League, but he was also keen to talk to us about Leicester City’s remarkable season (which has kept on being remarkable). The comparison in question was… Read More »

High Ownership v Low Ownership in Selling

Question : Why Did You Fail To Win The Business? [geoads] Low Ownership Answers High Ownership Answers They preferred the other product/service. I did not gain effective entry into the sales process, nor meet enough of the key players. We appear to have lost it on price – we’re tooExpensive.. I did not really sell the solution… Read More »

The Coaching Relationship

The relationship between the coach and the coachee is extremely important and can affect learning in a constructive or destructive way.  There needs to be rapport, trust and agreement as the foundation to the relationship. As you identify the individual learning needs, it is also an important time to get to know them.  Notice how quickly they… Read More »