Category Archives: Negotiation

Dealing With Objections

Whatever your product, there will come a time when your prospect raises an objection – a reason for not accepting what you offer.  Customers use objections to play games with salespeople. They also use them as a way of expressing in a deal: “I don’t think we can use this…” can often mean “Tell me… Read More »

10 Ways To Answer Objections

Even when you have made the best sales case possible for your product or service, customers sometimes raise an objection: – a reason for not accepting what you offer. Don’t be disappointed.  If the customer is interested enough in what you say to raise an objection then the customer is interested enough to buy from… Read More »

How Are Your Negotiation Skills?

As we write this newsletter a hung parliament looks to be the most likely outcome of the UK General Election. For a country unused to coalition government there will likely be a lot of negotiation going on in the background to ensure favoured policies get on to the agenda. Meanwhile out in the workplace negotiation… Read More »