Category Archives: Uncategorized

Relationship Building Behaviours

Effective account development relies on the account manager having excellent relationship building skills. A survey of companies found that the following are the most important relationship building skills they expect from supplier account managers: Utilising Basic Selling Skills Building Strategic Plans Engaging in Self-Appraisal Establishing a Vision Consultative Problem Solving Orchestrating Resources Understanding Financial Impact… Read More »

Managing Change

Change is a day-to-day reality for organisations. In order to succeed they have to be able to adapt. But there’s no single model of change and no single solution to managing it effectively. Many kinds of organisational change occur, for example, culture change, restructuring, reorganising, each of which may mean something different to different people… Read More »

How Proficient Are You?

The new cycling proficiency test has been launched, under the snappy new title Bikeability. As a child I looked forward to being old enough to take the test and earn my badge as my parents had convinced me that it was illegal to ride on the road, or unaccompanied by a qualified cyclist. I passed… Read More »