Category Archives: Values

Laminated Or Live?

We often visit organisations with clearly articulated values. They’re easy to spot, they have posters with the values on in reception, and often employees each have a handy little credit card sized version of them to carry around. Some even wear their security passes on values embossed lanyards. We occasionally visit organisations with a well… Read More »

Vision Building – What It Is And Isn’t

From our work we’ve gleaned the following do and don’ts around Vision Building: Don’t have a Vision and a Mission. We’ve never seen an organisation successfully communicate both of these and show how they can function interdependently. Also when you ask people to quote one they often quote the other. A good vision will do… Read More »

Values Driven Culture

What do the MPs expenses row and the Banking Crisis have in common? A set of rules being followed without a framework of values to inform peoples’ behaviour. It’s striking how similar the two issues were. People saying they’ve done nothing illegal, done nothing wrong, simply following the rules. What is scary about this is… Read More »

Changing Your Organisation – Recession Or Not

Assuming you’ve already made the critical changes required for your organisation to survive, the next challenge is how should you change your organisation to thrive? Different approaches are being deployed; some organisations believing any further change is dangerously destabilising, others who believe that developmental rather than remedial change is always required if opportunities are to… Read More »

Why Everyone Can’t Be Talented And How Some Organisations Deal With The Opportunity

Given a standard distribution curve, the amount of really talented managers in business is going to be relatively small. The bulge of managers (as opposed to a manager’s bulge) will be around the middle, classified as average. If that point is then scaled up to the business level, and we assume that talent equals upper… Read More »

10 New Sales Resolutions That Will Improve your Business Performance (For Sales Directors)

Whether it’s the turn of a calendar year, your first year as a sales manager, or just the turning of a new leaf, here’s some resolutions for you: Make your sales managers fully accountable for their teams’ performance. Give them the resources and let them get on with it. Nail your sales strategy. Is it… Read More »

It’s A Trust Thing

Over the last few weeks it seems that news broadcasts have been dominated by breach of trust issues whether it’s the questionable ethics of politicians, the BBC’s phone-in policies or most recently the Tour de France doping problems. The pre-Tour favourite Vinokourov suffered a nasty crash, damaging his prospects, but was then found to have… Read More »

Sweet Dreams

Masterfoods, makers of childhood favourites Mars, Maltesers and Milky Way have announced a phased withdrawal of their mainstream advertising to under 12’s. They’ll still advertise, and they have a new ‘healthier’ range that they’ll target at children over 9, but no more adverts, competitions, games or adverts for pre-teens. Yes, that probably means that I’d… Read More »

Structured Training Open Courses Receive CPD Accreditations

All of our Courses are now CPD Accredited (Continuing Professional Development). The world in which all professionals practice is changing. Global competition has never been more intense, clients are more demanding and technology offers new ways of working. The knowledge base of the professionals and of the sectors in which they operate has also increased.… Read More »