Discipline and Reprimand is fraught with pitfalls for the unwary. Handled well, disciplinary procedures can benefit all.
Discipline originally meant “to judge by correct standards.” Today the quantity of employment legislation has had a dramatic impact on disciplinary procedures. What a manager/team leader may consider to be flexible or compassion may inadvertently lead the organisation into an expensive course of action. Breaches of employment law and disciplinary procedures may be inadvertently created. Precedents may be inadvertently created. Done properly, the use of disciplinary procedures and skills are an effective part of the manager’s/team leader’s armoury. They help to define standards and bring hidden problems to the surface. Reprimand skills can quickly correct undesirable behaviour without loss of motivation.
In this practical and continually updated course, participants will learn the key skills and how to avoid common and expensive errors.
Who Should Attend
All Managers, Team Leaders and Supervisors involved in carrying out reprimands and disciplinary meetings. Even experienced participants will find this valuable as a refresher and for additional skills.
1 Day: Full Discipline and Reprimand Course
Discipline and Reprimand – Course Objectives
Participants will learn:
- the role, value and characteristics of reprimand and disciplinary procedures
- the rationale, structure and components of good disciplinary procedures. They will also learn the risks attached to apparent leniency
- the structure of a disciplinary procedure and meeting. They will learn how to avoid common errors
- how to handle instant dismissal for gross negligence
- how to handle reprimands for minor issues.
Discipline and Reprimand – Course Outline
What Is Discipline?
Difference between discipline and reprimand
The role of ACAS and industrial tribunals
Rules & Procedures
Common errors and pitfalls
Company rules and disciplinary procedures
Changes in rules and procedures through practise
Preparation for the meeting
The correct environment
Opening the meeting
Stating the ‘offence’
Handling their comments
Closing the meeting
Following up the meeting
The stages of a disciplinary procedure
The conditions required
The instant dismissal meeting
The stages of a reprimand
The training element in a reprimand
Reprimand style – how to reprimand
Common errors & pitfalls