Recruiting a new employee is one of the most important decisions any manager can make. A strong appointment adds huge value to the organisation and furthers the achievement of its objectives. A poor appointment can negatively impact on customers, work teams and organisational effectiveness; and cost a great deal of money.
The interview remains the first choice selection method for over 96% of organisations. This participative management training course will develop the skills, strategies and confidence to make consistent high quality selection decisions.
Who Should Attend
Managers, supervisors or executives who are involved in the recruitment and selection process and in particular, want to improve their skills and techniques in conducting successful selection interviews. Anyone who wants to feel confident and in control of selection interviews will benefit.
After attending this course, participants will be able to:
- Understand and identify the different stages within the recruitment process
- Undertake behavioural interviews with confidence
- Prepare for a selection interview through constructing an effective interview plan
- Maintain control of the interview through effective questioning, listening and observation
- Understand the legal requirements of recruitment and selection.
Recruiting And Selecting The Best People
Overview of recruiting within the law
Understanding the impact of poor selection
The benefit and value of a criteria based interview in ensuring you recruit the RIGHT people
Your Company’s Success Criteria
Creating the right environment
Identifying the objectives for the interview
Selecting which Success Criteria are going to be measured
Preparing and designing questions
Reviewing CVs: What to look for
Structuring The Interview
Dramatically increase your success rate
My code/your code which should I use?
The three interview phases
Keeping to plan
Developing a professional approach
Essential Communication Skills
Questioning techniques and design
The use of open questions and questions to avoid
Using probing questions to clarify answers given
Using active listening techniques
Reviewing The Interview
Classifying and reviewing the evidence against the Success Criteria
Selecting the right candidate
Pulling It All Together
An opportunity for participants to practice interviews in a support environment
Participants will receive constructive feedback and coaching
Personal Development Plan
Developing an individual action plan for implementation back in the workplace