Ten Strategy Thought Starters

1. Strategy definition: Creating distinctive, sustainable competitive advantage. Not difficult to articulate but for many organisations difficult to do well. 2. Distinctive means being discriminatory, rejecting options, not doing everything, focus, focus, focus . 3. All things being equal culture defeats strategy because strategy is about change. 4. Revolutionary goals are achieved through evolutionary steps,… Read More »

A World of Words

Many languages have some great words that just don’t translate well.  Those words seem to say something about differing priorities in the cultures that use them. What does your everyday vocabulary say about what preoccupies you?

25 Facts About Sales People

A Sales Director asked Father Christmas for the ability to really understand sales people. Having Santa as a strategic partner has allowed us a sneak preview of the Sales Director’s present. All salespeople believe that when they succeed its all down to them, and when they fail it’s down to factors beyond their control. The… Read More »

Eleven Smart Questions To Ask

When you feel a little stuck in a meeting or interview, it’s great to have some go to questions that get the other person talking and give you the kind of answers you need to gain some insight and think clearly. Here’s eleven of the best that you can apply to all sorts of meetings… Read More »

A Quick Coaching Checklist

Here’s an easy 13 point checklist to help with your next coaching session: Try not to be directive Avoid asking, “How do you feel it went?” Instead ask, “What do you feel went well?” Use open questions to encourage the individual to think through their actions and draw out their own solutions Listen to understand… Read More »

Who’s Fault Is It?

Dr Brené Brown speaks powerfully about blame. If you find yourself looking for someone to blame for the weather, your lunch being a bit boring, or a client being unhappy, then Brené understands your pain. The RSA brings her thoughts alive with a little animation. It’s well worth a watch. Avoiding blame, looking for solutions;… Read More »

The Ultimate TED Talk

You’ve probably seen a TED talk before.  If you have you may have been inspired.  This TED style talk may inspire you too, quite what you’ll be inspired to do we don’t know, but all the elements are there to engage and motivate you, all it’s missing is the point. It is a masterclass in giving a,… Read More »

Three Point Review Checklist

When you want to review what’s happened –  at a meeting, on a project, or in a conflict situation- speedy three step plan helps you to stay objective and focus on improvements.  Give it a try. Agree FACTS Standards – What should happen? Performance – What did happen? Difference – Any unacceptable gaps? Agree CAUSES… Read More »

The Benefits Of An Effective Performance Management System

Performance Management executed professionally can transform an organisations’ ability to drive sales growth: The Benefits It stimulates a success orientated culture that constantly reinforces itself = high standards and desire for ‘stretch’ performance It aligns the individual’s performance to organisational goals = greater energy around goals and targets It supports the building of individuals’ strengths… Read More »