Tag Archives: Photo

Who’s Fault Is It?

Dr Brené Brown speaks powerfully about blame. If you find yourself looking for someone to blame for the weather, your lunch being a bit boring, or a client being unhappy, then Brené understands your pain. The RSA brings her thoughts alive with a little animation. It’s well worth a watch. Avoiding blame, looking for solutions;… Read More »

Four Things That Distinguish High Performing, High Growth Organisations From The Rest

Through our ongoing project work we thought it timely to share what we are finding to be four areas of focus that seem to make a material difference to organisational sales performance. 1. The need for their (B2B) salespeople to reposition themselves further up the value chain away from what some CEOs call ‘commodity hell’.… Read More »

Three Point Review Checklist

When you want to review what’s happened –  at a meeting, on a project, or in a conflict situation- speedy three step plan helps you to stay objective and focus on improvements.  Give it a try. Agree FACTS Standards – What should happen? Performance – What did happen? Difference – Any unacceptable gaps? Agree CAUSES… Read More »

Six Tips For Better Interviews

If you want to get the best from your applicants, you can help yourself by building up trust and encouraging openness. Here’s six tips for better interviews: Arrange the room layout Sit at adjacent sides to a table; avoid direct across-the-desk positions, alternatively dispense with a table altogether. Maintain intermittent eye contact Look positive and… Read More »

Managing Young Talent, a Footballing Tale

At a recent HR event we got talking with Sir Cary Cooper about work, about millennials, and about football.  He’s a passionate Manchester City fan, and had just seen his team progress in the Champions League, but he was also keen to talk to us about Leicester City’s remarkable season (which has kept on being remarkable). The comparison in question was… Read More »

The Coaching Relationship

The relationship between the coach and the coachee is extremely important and can affect learning in a constructive or destructive way.  There needs to be rapport, trust and agreement as the foundation to the relationship. As you identify the individual learning needs, it is also an important time to get to know them.  Notice how quickly they… Read More »

Football Sales Management

It’s about scoring more goals that the other team – the ‘stating the obvious’ school of sales management Imagine if football managers’ greatest insight in their team talks was to simply exhort their teams to win more. They have a very good answer to the follow up question – how? By scoring more goals!  OK… Read More »

Delivering More For Less

Delivering more from less is today’s critical business requirements. Your people are expensive to employ and demanding to manage. They are often talked about as being an organisation’s greatest asset but redundancies and pay freezes indicate a more challenging perspective. Your people can be a (the?) major component of your competitive advantage strategy. Structured Training… Read More »

Christmas Business Reading List

Christmas is a good time to sit back, reflect, and enjoy a good book.  If you’d like some suggested reading for your Christmas break, here’s part two of our tiny list.  Part one covered sporting books with a business twist.  Part two is sport-free. It’s great to be right, but people rarely know when they’re right, or… Read More »

Sports Books For Business People

There will be plenty of sporting autobiographies sold this year as gifts for people who don’t read, and would really rather have had some nice warm socks,; but don’t worry, the sportspeople in question didn’t write them so no-one really loses out. Here we take a look at a few of the sports books that… Read More »

A New Turn Of Phrase

An international group of participants were having fun with English idioms this week, then began sharing some of the more interesting turns of phrase from their own languages. A fair few of these transliterations got an airing, though in being translated back and forth “feeding the circus monkeys sponge cake” was our favourite mashup … Source… Read More »